Trying to copy the items from this multiple selection list in the description that gets copied to the ticket created from an automation - How do I use smart values to copy information in such scenarios ?
Hi @Raghu Mani, welcome to the community!
I'm not sure if I got your question. If you're trying to copy the selection from a checkbox field or multi-select to the Description, you can use the regular notation for smart values, e.g. {{issue.My CF}}
I hope that helps.
Cheers,
Melo
Thanks @Melo it worked
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