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text field or summary field it's not working for search

Florencio Morales Bermudez

Rerally simple:

I'm trying to search like this:

text ~ "INPL-IF-PAID_AT-EQUAL_ENTRIES_DISBURSED" and project = "MSD"

Or like this:

summary ~ "INPL-IF-PAID_AT-EQUAL_ENTRIES_DISBURSED" and project = "MSD"

And doesn't find any result even tho I have this ticket:

Screenshot 2023-05-09 at 2.52.55 PM.png

Any thoughts on what could happened? (I check for especial characters at the begging and the end of the summary and didn't find anything)

Accepted answers

Trudy P Claspill

Hello @Florencio Morales Bermudez

Take a look at this document for more information on syntax to use when searching text fields.

https://support.atlassian.com/jira-software-cloud/docs/search-syntax-for-text-fields/

I'm not sure why your case is failing to find issues, but using the exact same Summary content I had the same result.

I found, though, that the "exact phrase" syntax works:

summary~"\"INPL-IF-PAID_AT-EQUAL_ENTRIES_DISBURSED\""

All comments

Trudy P Claspill

Hello @Florencio Morales Bermudez

Take a look at this document for more information on syntax to use when searching text fields.

https://support.atlassian.com/jira-software-cloud/docs/search-syntax-for-text-fields/

I'm not sure why your case is failing to find issues, but using the exact same Summary content I had the same result.

I found, though, that the "exact phrase" syntax works:

summary~"\"INPL-IF-PAID_AT-EQUAL_ENTRIES_DISBURSED\""

Florencio Morales Bermudez

Well, yes, it worked

"\"TEXT\""&#8232;

However, it's weird, I used this search quite frequently and it worked just fine, I don't know If there is some new version or something.

But, I could work with the "exact phrase" operator.

Thanks a lot!

Trudy P Claspill

I don't know if there was a change released in Jira Cloud that impacted this functionality. You could review the release notes they produce here:

https://confluence.atlassian.com/cloud/blog/2023

I did a small amount of experimenting with other values that contained dashes and underscores, and they returned results correctly without using the "exact match" syntax. I was using random characters in my strings, not actual words. Perhaps it makes a difference if the string contains actual words?

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