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Why the Story points field is not updated in Create

Sari Kachorovsky

Hi, I need your advice, I've created new Issue type and in the create action the story points field appears, I fill it up with a number, but when I open the new Item created the field remains with None value (I don't have this problem with other issue types) , I've checked that the configuration is for all issue types. What can be the problem? Thanks in advanced.

What can be the reason?

Accepted answers

Fabio Racobaldo _Catworkx_

Hi @Sari Kachorovsky ,

please check at workflow level if there is some postfunction that clean that value or some automation in place. For a created ticket checks history tab in order to figure out if something autocally happened after creation.