How do you use Lucid Spark Integration to enable expand view?

Question

Hello,

I would like to understand why my confluence links, when pasted into Lucid Chart/Spark, do not display the expand option. My team enjoys how we can edit/view confluence documents without leaving Lucid Chart.

Lately, my embedded links are unable to do that, and it is only displaying the Atlassian thumbnail. Any insight on how to fix this?

I have tried customer service from Lucid Spark, but no answers.

Edward Vasquez · Answer

Is there any update on this? I have reached out to them and Lucid looks like they didn't even know they offered this service.

Brant Schroeder · Answer

@regina.galvez welcome to the Atlassian community

You will have to continue to reach out to Lucid as they support the product and will be the ones to provide an answer.