i want to create an auto regle that when i fill in a field in the ticket for example "name customer" field in another field for example "e-mail" it shows me the address of this customer
its possible ???
Hi,
This is not possible, because you're asking for a dynamic field and Automation work only after an issue is updated.
May be you can try Scriptrunner to achieve this.
thanks
i will try with scriptrunner
i have an error in this line
emailField.updateValue(null, issue,new ModifiedValue(issue.getCustomFieldValue(emailField), email), new DefaultIssueChangeHolder())
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