Hello Atlassian community.
we do not wish for everyone from the same @domain to be grouped into the same organization in jira. At the moment we remove a customer from an organization group, but as soon as this customer creates a service request the customer is added to the organization group again because the @domain of the customer is the same as the organization group.
To avoid this I am wondering if there is a way to stop Jira from automatically assigning customers to organizations when they send in a servicerequest to our helpdesk?
Of course we could create lots of new organizations that are different from the customers @domain and then we would have to update the organization field on all requests to the new ones, but this would obviously not be a great solution, so thats why im hoping there is a smarter way?
