Is Chat a paid plugin or integrated now with JSM?

Question

Dan Breyen · Answer

Hi Bryce.  From what I can see on Atlassian's site, the 'Chat for Jira Service Management' is a paid plug in:

Chat for Jira Service Management | Atlassian Marketplace

If you're referring to the conversational ticketing that is now part of JSM if you have Slack or Teams, (what used to be Halp)  as I understand it, that is now integrated with JSM.

Connect Jira Service Management to Slack and Microsoft teams (atlassian.com)

I hope that answers your question.