In the context of the Customer Notifications in Project settings, a set of Hyphens are showing up.

Question

In the Context of the Customer Notification, there seems to be a set of Hyphens showing up, which are present even when no context is given.I am unable to understand why and how they are showing up.

Please refer to the screenshot for better understanding.

THESE HYPHENS KEEP SHOWING UP EVEN WHEN THERE IS NO CONTENT.

Kartik Vighne · Answer

Hi @Heather Ronnebeck 
Thanks for your spontaneous reply.
I looked into those templates but it seems that the HTML and CSS is not triggering that.
Even after removing everything from the text box, those Hyphens keep showing themselves.

Heather Ronnebeck · Answer

Hi @Kartik Vighne

Have you by chance taken a look at the customer notification templates in the project settings? There is probably something in the HTML or CSS code that is creating that divider.

You can find those settings here:

I hope this helps.