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Sum custom fields without automation

Mimi Peters

Hi there,

I have looked around and most of the articles explain using Automation for sum up different custom fields. I have 5 different custom fields that I want to sum up so I can see which ticket got the highest numbers so we can prioritize e.g. These fields will contribute different rating and the reporter only need to give rating between 1-5 then base on this value, it will calculate the %. I am sure its possible in Automation but wonder if I can do without it or not using any addons?

Any suggestions are welcome

User Impact and Business Impact combined - 40%
Technical Debt and Complexity combined - 30%
Risk - 10%
Customer Requests - 15%
Dependencies - 5%

Accepted answers

Bill Sheboy

Hi @Mimi Peters

From what you describe, you can do that using the built-in math operations for automation rules, as described here: https://support.atlassian.com/cloud-automation/docs/jira-smart-values-math-expressions/

Kind regards,
Bill

All comments

Bill Sheboy

Hi @Mimi Peters

Kind regards,
Bill

Jack Brickey

Further to what Bill has provided here, to answer your question as to whether this can be done without Automation or an addon the answer is no. I'm unsure why you may be adverse to an Automation rule.

Mimi Peters

Thanks both.

The automation rule is great, as we have a monthly limit usage so I am trying to avoid using up the quota that's all

Jack Brickey

You can set up project specific rules which are unlimited. If you use the rule on multiple projects then global is easier but per project can work too.

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