Dear all,
we have this error on Conflunce Cloud when we export a confluence page.
We couldn't complete your export. Failed to create a location and file for the PDF export.
Do you have an idea ?
Best regards
Hello @Roberto Ialino ,
It is better to refer to logs - Cloud instance admins should be able to get this data (Atlassian team). From the error it seems like permissions or instance file storage issue.
This is unfortunately an ongoing issue: https://jira.atlassian.com/browse/CONFCLOUD-75274
Make sure to follow that.
I submitted a support case for this issue and they "enabled a FF that would enable the v2 export feature that would resolve the issue with the PDF export", which resolved the issue for me.
Remove semicolon from the page heading and you will be able to export it. thanks
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