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Issue Hierarchy Structure

Minakshi Sharma_1ejwe3

I would appreciate some help around setting up issue type hierarchy in Jira. Currently in my project, we have only two level (default) hierarchy in issue type structure. That is Epic is linked to User Stories and Tasks; then user User Story and Tasks we have subtasks. I am looking for a three-level hierarchy structure in our Jira instance as shown below:

Epic -> Feature-> User Story-> Subtask OR even better would be: Initiative-> Epic -> Feature-> User Story-> Subtask.

I created the Initiative issue type in Jira but am unable to create the hierarchy structure.

Accepted answers

Trudy P Claspill

Hello @Minakshi Sharma

Welcome to the Atlassian community.

This page in the documentation for Advanced Roadmaps provides guidance on how to modify the issue hierarchy.

https://support.atlassian.com/jira-software-cloud/docs/configure-custom-hierarchy-levels-in-advanced-roadmaps/

Do note that changes you make to the hierarchy will apply to all projects. If you change the name of the built in Epic issue to be Feature, then in all projects they will use "Feature" instead of "Epic.

Let us know if you have additional questions after reviewing the guide.

Kelly Arrey

Hi @Minakshi Sharma,

We use Structure by Tempo to implement a deeper hierarchy. We find that Structure is more flexible than Advanced Roadmaps. There's more information about how we did it in this article and this webinar.