INTEGRATIONS WITH AIRCALL / CLOUDTALK OR RECOMMENDATIONS FOR CALL RECORDING PLATFORMS

Raul G.

 

HI -   PERHAPS SOMEONE HAS DONE THIS ALREADY:

 

DO YOU KNOW IF JIRA HAS INTEGRATIONS WITH AIRCALL / CLOUDTALK OR ANY PHONE RECORDING PLATFORMS. 

WE ARE REQUIRED BY A NEW CUSTOMERS TO RECORD A % OF OUR COLLECTIONS PHONE CALLS SO THEY CAN BE AUDITED.

BASIC RECORDING AND CONNECT TO OUR JIRA WORKFLOWS IS WHAT WE ARE LOOKING FOR.

 

THANK YOU

Nic Brough -Adaptavist-

Welcome to the Atlassian Community!

Please, do not SHOUT AT US.  It is hard to read, and some people find it quite rude.

Jira has several integrations with voice software and a remote API you can build on, but nothing built-in.  You should start with a look through https://marketplace.atlassian.com to see what other people have already built for you.