Hey there.
We have the following problem with JIRA Service Management.
Originally we have had one service project. This board has a corresponding customer portal, which is not used by customers as they send their requests via e-mail.
Now we made a new service project, which again has a customer portal which shall by used by the real customers. The old one is still in use.
In the new customer portal the status of both service projects are shown. The same goes for the request type. How is this possible?
Ideally I would want it to display only Open and Closed Requests and only display the status name in the list below. And of course the new board should only display the status and requests of the particular service project and not all.
Thank you!
