Automation

NTAMEN NTANMI luc landry

hello team I would like to retrieve the transition date of a ticket to fill in a date type field how do i go about it please? 

 

thanks

Trudy P Claspill

Hello @NTAMEN NTANMI luc landry 

You have set the title on your post as "Automation". Are you trying to get the information as part of an Automation Rule?

Please provide more information about your use case, and show us your Automation Rule if that is what you are using.