Webhook Automation Rules

Question

Is it possible to connect two Jira instances using the send and receive webhook automation rules? For example, a manual trigger in a JSM project to create a Bug issue type with the same summary, description and reporter in a Jira Software project that exists in another instance. Thank you!

Diana_Architect_ZigiWave · Answer

@Samantha Slagle hi! Just to add to what Alex has mentioned - check out ZigiOps. It's fully no code & secure (does not store any of your data). You can customize it to fit various use cases. In general, it connects the two instances bi-directionally, syncs their data, and keeps them updated in real-time. Feel free to look at ZigiOps here, in the Atlassian marketplace. You can drop the team a line in case you want to see how it actually works. Or, you can simply start with our free trial version - to try if ZigiOps is for you or not. You'll need to fill in just a simple use case form.

Regards, Diana (ZigiOps team)

Fazila Ashraf · Answer

Sorry, I originally mis-read your webhook as web request :(

For the example in question, there doesnt have to be a receiving webhook automation rule.

A automation rule that sends uses the 'Send web request' should use the rest end point https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issues/#api-rest-api-3-issue-post

Samantha Slagle · Answer

Mostly the connection of the fields in the "sending" automation and what settings to use. I keep receiving errors on the "receiving" automation rule that there were no issues attached.