Email Unblock Request

Question

Hello Atlassian Team Members,

I have gotten another email blocked by your system because our spam filter is overzealous.

The domain attached to the email is @techguides.it, and the address on it starts with a K to help you narrow down the list.

I would appreciate any help from you guys in the same fashion I received it last time.

https://community.atlassian.com/t5/Jira-questions/Email-Unblocks/qaq-p/2110062

You all have been very helpful with this issue and I appreciate your assistance.

Andy Heinzer · Accepted Answer

Hi Benjamin,

I have cleared any existing suppressions on your domain.  That should help to resolve this for all users with your domain.

If it does not, please let me know the specific user that still cannot receive notifications from our services.

Thanks

Andy