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JIRA WORK MANAGEMENT TIMELINE not showing epic's hierarchy

Sistemas COAM

Hello and thanks in advance.

I am using Jira Work management with a 3 level hierarchy. Epic - Tasks - Subtasks

When I see the "timeline view", tasks are not grouped inside their epics inside, they are at the same level as the tasks.

By the other hand, I can see the hierarchy perfectly in the "List view" grouping inside the epics every task.

Is there any way to see in Jira Work Management the tasks grouped inside the epics in the timeline view?

Accepted answers

Walter Buggenhout

Hi @Sistemas COAM and welcome to the Community!

Epics are originally a feature of Jira Software. The hierarchy as you mention was not supported in Jira Work Management.

There is a suggestion to improve behaviour that you can track here: JWMCLOUD-30.

Hope this helps!

All comments

Walter Buggenhout

Hi @Sistemas COAM and welcome to the Community!

Epics are originally a feature of Jira Software. The hierarchy as you mention was not supported in Jira Work Management.

There is a suggestion to improve behaviour that you can track here: JWMCLOUD-30.

Hope this helps!

Sistemas COAM

Many thanks Walter.

I appreciate your help.

In that case is it possible to have 3 level hierarchy just with tasks, subtasks, and new created sub-sub-tasks?

Walter Buggenhout

In the timeline view, yes @Sistemas COAM.

Sistemas COAM

Really, how can I do that?

Susan Waldrip

Hi @Sistemas COAM , @Kevin Zhu , and @Walter Buggenhout , I just came across this message so you may have figured this out already.... I just set up a JWM business project and had the same problem until I figured out you can click-and-drag a Story/lower-level object up until it starts to overlap the item above it and a blue line will appear with a right arrow; if you don't see the arrow, just drag a little to the right, as well. Then just stop dragging it (release the mouse button) and it will be indented:

I'm not sure the Epic and Stories (in my case) are actually connected, though, because as you can see, the first three Stories have start/end dates but the total duration isn't reflected in the Epic. Atlassian provides a pretty good info page for timelines if you're interested. Hope that helps!

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