Import sub-task to existing task occur id valid selection problem

Umi_2r6mgv

Hi everyone, I am using jira server v8.22.2

I would like to import 'sub-task' from CSV to JIRA linking the sub-tasks to existing task, and I already get parent id from export csv

The CSV is like:

when i import i cannot find mapping "parent_key"option, so i only use parent_id mapping to make parent-child relationship. and i have tried not using issue_id, or using parent_key to map the parent-child relation. it always appear parent id error. what should i do to fix this problem?

 

Alex Koxaras -Relational-

Hi @Umi 

Please read this guide here https://confluence.atlassian.com/adminjiraserver/importing-data-from-csv-938847533.html:

Creating sub-tasks

You can create sub-tasks of issues through a CSV file import by encapsulating this structure in your CSV file. To do this:

• The CSV file must have two additional columns whose headings should be named similarly to Issue Id and Parent Id.
• Ensure that each regular (non sub-task) issue is given a unique (sequential) number in the Issue Id column. Do not include any value in the Parent Id fields for regular issues.
• ***** ----> To create a sub-task of a regular issue in your CSV file, reference the unique Issue Id number of the regular issue in the Parent Id column. Don't set any value in the Issue Id fields for sub-tasks. <-----*****