How to tag Assignee in issue comments using rest api?

Question

I have a requirement where I have to tag the Assignee in the comments based on the issue id using rest api.

This is for Servicenow to JIRA integration.

surbhi barnwal · Answer

var json_data = {}  //forming json if visiblity access is provided else just add the body in json format  if(inputs.visibility){     json_data['visibility'] = {}     json_data['visibility']['type'] = "role"     json_data['visibility']['value'] = inputs.visibility  }     var comment = {        "type": "doc",        "version": 1,        "content": [{            "type": "paragraph",            "content": [{                "text": inputs.comment,                "type": "text"            },{               "type": "mention",               "attrs": {               "id": "622a29b6c4d0fe0069572578",               "text": "@John",               "userType": "APP"              }            } ]        }]    };    if(inputs.server_type=='cloud' && inputs.api_version==3)    json_data['body'] = comment;    else    json_data['body'] = inputs.comment     outputs.payload = JSON.stringify(json_data)

We are using the REST API V2....no luck with the solution provided. Can you please help with Rest api v2?

Tugba Capaci · Answer

Hi @surbhi barnwal ,

Here is the endpoint and body you need to use to tag the assignee in a comment.

Example body :

I hope it helps.

Tugba from Actioner

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