How to create an automation that will update custom field (dropdown) based on another field (d

Question

I have Team field and group field. I would like that the group field will be updated based on the Team. In case Team = A then Group = 1 and so on. I thought to create a condition to check if Team = A the update Group to 1, but I can't find the field (in the trigger above it was found). Any suggestion how to create this automation?

Sari Kachorovsky · Answer

Thank you @Bill Sheboy , I succeeded to do it this way

Bill Sheboy · Answer

Hi @Sari Kachorovsky -- Welcome to the Atlassian Community!

I do not believe all of the supported fields are listed in those dropdowns.  Instead you may need to use and advanced compare condition using the field smart value.

To learn the smart value (or if your field is supported by automation rules) please use the information in the how-to article linked below.  Essentially, you find an example issue with your field, call the REST API with a browser tab, and then look for your field to learn the smart value.  If you do not see your field, it is probably not supported by automation rules.

https://support.atlassian.com/cloud-automation/docs/find-the-smart-value-for-a-field/

Kind regards,
Bill