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Need help to understand this error -Could not find create meta data for project/typeId - 10003/10003

Warren Singzon_u64kds

I created an automation rule that will create a subtask when a story transition to a certain status. I have also made sure the automation have permission to edit issues. BUt I always get this error "Could not find create meta data for project/typeId - 10003/10003".

I don't understand why this doesn't work. I have the same automation rule in another jira instance and its working. automation rule 2.jpg automation rule 1.jpg error 1.jpg

Accepted answers

Magdalena Zhisheva

Hi @Warren Singzon ,

Can you try to drag the action to be one level above, i.e. not part of the if condition but as part of the action line?

Screenshot 2023-04-06 at 17.16.02.png

All comments

Magdalena Zhisheva

Hi @Warren Singzon ,

Can you try to drag the action to be one level above, i.e. not part of the if condition but as part of the action line?

Screenshot 2023-04-06 at 17.16.02.png

Warren Singzon_u64kds

Thank you very much for the reply. With some help, the culprit was a required field set in the field configuration settings. Even I didn't use the field in the screen, the setting was global for all screens. It blocked me to create an issue until I set that required field.

Magdalena Zhisheva

Hi @Warren Singzon ,

Glad to here that you solved the problem!

Global required fields are really tricky as you must configure all create screens in the CMP to have that field.

Tom Mina-Coull

@Warren Singzon Which field was it? I am having the same issue and I can't seem to find any fields that could be blocking it. Pretty sure the only global required fields are Issue Type and Summary, both of which I have filled in.

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