Do I need a paid subscription account to enable and see time tracking ?
Hello @Janetta Bogatchenko
Welcome to the Atlassian community!
No, you don't need a paid subscription to use the native time tracking features.
Take a look at this document and let us know if it provides enough information for you to solve your issue. If it does not, please provide more information about what steps you are taking and what you are seeing.
https://support.atlassian.com/jira-cloud-administration/docs/configure-time-tracking/
Hi @Janetta Bogatchenko and welcome to the community,
No, you don't need to be on a paid plan. Usually time tracking is activated by default. So go to check it:
In addition to the above, you must have the work on issues project permission, in order to log time. Make sure you and your users have this.
No this does not work for me. I am trying to create a test project with enabled time tracking so I can learn how to use jira Rest API to create, manage etc worklogs associated with issues . Like the endpoint below.
https://testjira49.atlassian.net/rest/api/3/issue/10002/worklog
Nothing seems to work for me as none of my test issues ever have any worklogs.
Are you working with issues in a Team Managed project or a Company Managed project? That information will show at the bottom of the navigation panel on the left when you are viewing the project in the UI.
Have you confirmed that time tracking is enabled and set to Jira Provided Time Tracking?
https://support.atlassian.com/jira-cloud-administration/docs/configure-time-tracking/#Configure-time-tracking
Have you confirmed that the Time Tracking is enabled for your project?
https://support.atlassian.com/jira-cloud-administration/docs/configure-time-tracking/#Enable-or-disable-time-tracking-in-projects
Have you confirmed that you have permission to Log Work in your project? The details of granting permissions depend on whether you are working with a Team Managed or Company Managed project.
Can you provide a screen image of what you see in the UI when viewing issues?
I did all of that still cannot see the time tracking.
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