My URL subscription calendars will sometimes show an error reading: Unable to Load Events

Question

I've just subscribed to three different calendars using the URL subscription option in my Confluence calendar. However, the last calendar I added is showing the error: Unable to Load Event. I created the iCal link from Bamboo, which is our HR software.

No amount of searching on the Atlassian/Confluence help pages have I found a solution for this. Anyone else come across this issue and resolved it?

Carolina Trujillo-Smith · Answer

I tested out the iCal Feed URL in Google, and it works fine but I keep getting the Data error in Confluence. It's a public feed with no restrictions, so there doesn't seem to be an obvious reason why it doesn't work. While each URL starts with a similar address, each one has a unique ID.

Riley Venable · Answer

It seems that there might be an issue with the iCal link created from Bamboo for the last calendar which is causing the error "Unable to Load Event" in Confluence. One possible solution is to check if the iCal link is correct and try again. If the issue persists, you can try to troubleshoot by testing the iCal link in a different calendar app to see if it works or if there are any error messages. Additionally, you can also try to check if there are any issues with the permissions or settings of the calendar in Bamboo that might be causing the issue. If none of these solutions work, you can reach out to Atlassian Support for further assistance.