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404 error response when making a web request to '/rest/api/3/project/{projectIdOrKey}'

Munish Thakur_cp6s60

We are currently using the Basic Authorization in the request.

When making a web request to the Jira Standard API endpoint "rest/api/3/project/{projectKeyOrId}", the request intermittently returns a 404 error response after some requests.

{projectKeyOrId} is passed through the smart variables.

We are using Jira Standard version, and it's not clear why the 404 error response is occurring.

Could you please share what could be causing the issue ?

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Kai Becker

Hi @Munish Thakur

welcome to the community.

Could you please give some more information? What is the exact call?

Do you use a certain app to send the request?

Munish Thakur_cp6s60

Hello Kai, thank you so much for responding.

I am using the component Send web request as part of my Jira automation and getting the {{ProjectKey}} from "Create variable".

https://<domain>/rest/api/3/project/{{ProjectKey}}.

Using Basic Authorization to send the request.

But the Jira automation fails after one call with the following error:-

{"errorMessages":["No project could be found with key 'XXXX'."],"errors":{}}

Munish Thakur_cp6s60

Send Web Request call.png

Please find the attached screenshot for reference

Kai Becker

Hi @Munish Thakur

could you please make sure, that {{ProjectKey}} has a value. You could use log action to push the value of the variable to the audit log.

And could you make sure, that you have provided valid credentials with your request.
If you are not identified correctly, that the api will not list any projects and you will get the "No project could be found with key 'XXXX'." error.

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