Public Access Login Free

mchelly

Hi there,

I can not find anywhere the configuration required for public access.. I really  dont know what to do anymore.

I want my customers to have access to the helpesk portal without the need to create an account. I am on a free version.

Please HELP !

Dan Breyen

You should be able to go into the customer permissions and tweak them to allow public access.  I've attached a KB from JSM Support with more information.  Hope that helps.

How customer access settings impact project permissions | Jira Service Management Cloud | Atlassian Support