Can you still search/view tickets if subscription cancelled.

Question

If I cancel my JSM subscription, can I still search/view historical tickets?

Jens Schumacher - Released_so · Answer

Hi Cameron,

Just guessing here, but I think you might still be able to access the tickets, but won't be able to edit or interact with them any longer. But like @Ollie Guan said, to be sure, just get in touch with support.

Cheers,
Jens

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Ollie Guan · Answer

Hi @Cameron Bell ,

I'm not sure, about the impact of unsubscribing, it is recommended to consult through the service desk to get more accurate information.

https://support.atlassian.com/contact/#/

Cameron Bell_t1eqyf · Answer

Thanks Ollie,

Yes that's what I meant.  We will continue the Jira subscription, but discontinue JSM.   Would still like to see old tickets though.