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Set Repeating Issue on JIRA Cloud - Service Management

Drishti Maharaj

Hi,

I am not too sure if I am possibly not seeing this functionality or not available in the Cloud version, but on Jira Server, you can set an issue to repeat based on certain criteria - this works well for us for daily tasks without having to physically go create a new ticket each day.

Is this available also as a standard feature on Cloud?

Or can this only be achieved with Automation on Cloud?

Thanks

Screenshot 2023-03-28 072835.png

Accepted answers

Alex Koxaras -Relational-

Hi @Drishti Maharaj

This is NOT a standard jira behaviour, even in server. So you have to have an app to do that (which is your case most likely). You can create a basic automation rule:

Trigger: Schedule
Action: Clone Issue

In the action of cloning the issue you can add your specific field which you want to get populated:

clone issue.png

All comments

John Funk

Hi Drishti,

There's not a function like that natively built into Cloud. There are some third party apps that can help with it or you can build your own process. Here is an article that will help you build it yourself if you desire: https://community.atlassian.com/t5/Jira-articles/Creating-a-Flexible-Recurring-Task-Issue/ba-p/2040862

Alex Koxaras -Relational-

Hi @Drishti Maharaj

This is NOT a standard jira behaviour, even in server. So you have to have an app to do that (which is your case most likely). You can create a basic automation rule:

Trigger: Schedule
Action: Clone Issue

In the action of cloning the issue you can add your specific field which you want to get populated:

clone issue.png

Drishti Maharaj

Thank you

Drishti Maharaj

Thanks

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