Email subscription to CSV export of filtered search results with selected fields

Question

Request: Automatically send email to external customers (email in Jira Service Management project), about CSV export of selected fields of filtered issues.

I understand how to export CSV with selected fields. Can anyone help me with the email subscription, please? Thanks.

Boris Berenberg - Modus Create · Answer

Yes we do send a CSV file attached. Please contact our team via https://atlasauthority.atlassian.net/servicedesk/customer/portal/1/group/1/create/1 and we can help troubleshoot your specific scenario.

Monika Rani · Answer

@Boris Berenberg - Modus Create  is your app send the filter results in csv along with the email? I was checking your app and emails are not sending even from the single issue.

Boris Berenberg - Modus Create · Answer

Subscriptions don't support a CSV export of the issue data. You would need to use an app like our Notification Assistant for Jira linked above.