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Automation: logged() returns nothing when assigned to a custom field

Dmytro Danylov_xepcuh

Hello,

I created a custom Number field and want to supply into it the total number of hours logged within a current month.

All seems to work (no failures) but the custom field always shows "None".

The expression used in Automation is:

{{logged("worklogDate >= startOfMonth()", "worklogDate <= endOfMonth()")}}

Add-ons role has all the permissions.

Any ideas on what could be wrong?

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Trudy P Claspill

Hello @Dmytro Danylov

Can you please show us the entire Automation Rule? Often when something doesn't work as expected it can be traced to the context in which the step is running.

Can you show us the Audit Log for an execution of the rule?

Dmytro Danylov_xepcuh

Hi @Trudy P Claspill ,

Sure, please see below. Let me know if other info is needed.

Screenshot 2023-03-27 at 21.49.18.png

Here's execution log:

Screenshot 2023-03-27 at 21.51.26.png

Here are the worklog records on the ticket:

Screenshot 2023-03-27 at 21.52.28.png

Trudy P Claspill

Thank you for showing us the rule.

Where did you get information about the logged function you are trying to use in the Create Variable action? I am not familiar with that function.

Dmytro Danylov_xepcuh

Good point, there was a reference on the web, but I can't find it now.

Is there a way to use some other command/function to achieve the same result?

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