I have 8 users left in Jira Software. When I try to add 5, I get an error saying "you have reached the maximum number"
Why is this happening if I have 8 left?
Hello @Diane Mascart-McKeon
How have you determined that you have 8 unused licenses?
Have you tried adding user by user?
I figured out the issue was that I had enough Jira licenses but not enough Confluence. Was able to add after I removed Confluence from their user profile.
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