How can I automatically update the Resolution to "Done" when the Status is "Done"?

Question

I am a newbie at this... we have a Jira project for updating documentation. There are over 300 tickets with the Status of "Done", but the Resolution was not updated to "Done" so they still display in the Open Issues list.

Thanks!

Trudy P Claspill · Answer

A1: Company Managed projects can share configuration elements. Your support person has indicate that the element/workflow that needs to be changed is shared. If that workflow is change it will indeed affect all the projects that use it.

D Hicks_f3v44l · Answer

On the Project settings page in the Workflows section the scheme is:

ID: Task Management Workflow Scheme.

Is it a workflow that comes with Jira? To do > In Progress > Done

I asked a support person to hep since I don't have permission to edit it and they said it was used in a second project and they didn't want to change it since they didn't know if the change would also be applied to the other project.

Q1: If changed in this project will it change in the other project? I wouldn't thinks so, but, you never know.

Q2: As I said before I am a newbie, can you provide more specific instructions per the information above.

D Hicks_f3v44l · Answer

What I see is in the left vertical navigation is:

[name of the project]

Backlog

Reports

Issues

Components

Timesheet