How do I pull data from a specific queue?

Jordan Meaux

I am trying to pull data from a queue but the number of requests aren't matching up in the excel sheet.

I have over 2,180 requests in my queue. 

I am going to Filters> Advanced Issue Search. I copy and pasted the JQL from the edit section of my queue to filter the results. But the numbers do not match.

Paul Wiggers

Hello @Jordan Meaux 

Thanks for this question, in order to help you, we need some more information about what you are trying to achieve.

• How is the JQL looking
• How many records are shown in the result
• What information is in the Excel sheet
• Are their specific results missing from the search results

It sounds like the JQL you are using will need some looking into, but before we can do that, we need to know some more details.