Cannot assign any users to tickets

Robert Ruben

I am using the free Jira (10 users or less).  I have created two users (myself and one other).  However, only my name appears on the list of Assignees.  Both of us are auto-assigned as Admin, due to the functional limitations of the free version.  How do I assign him to tasks/tickets?

 

Thank you,

 

Rob

Derek Fields _RightStar_

Welcome to Atlassian community. Have you checked that the other person has the Assignable permission in the project?

Go to Project Settings -> Permissions and use the Permission Helper to see if this person has the Assignable User permission.

Just being an administrator in Jira doesn't automatically give a person permissions in a specific project. However, an administrator cannot be locked out of a project since they can always go in and grant themselves permission.

Hope this helps.