How to copy over the custom fields from test instance to production instance.

Question

Hi,

This question is regarding the custom fields created for the different Issue types.

I have created a good number of custom fields for issue types in the Jira test account. 
I am now looking for a method to copy over these custom fields so that I don't have to recreate them in the production account.

Any suggestions, please?

Thank you!

Paul Wiggers · Answer

Hello @Namrata Kumari

It is a bit unclear what you mean by the test account. If this is another instance or sandbox, then I am afraid that you have to recreate them manually.

If you are using a different project with a different account, then those should be available for you as @mruttan explained.

mruttan · Answer

Hey There,

A custom field should be available across all Service Management projects.  The field is tied to the screen of your particular issue / request type.  You can add these custom fields to your Production Jira project individually, or, set up a screen scheme for your issue / request type so you can re-use the screen config as needed.

Hope this helps.