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Restore owner account ?

unknown

Hi.

After changing owner account email address, I was asked to use security code or urgency restore code (that I don't have obviously).

Now we are stucked ... no one can administrate our space anymore. We can use the products though...

I have asked system to send me an email to restore owner account access. It's been 24 hours.
Also opened two tickets yesterday and today but no news so far.