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Automation rule finding some words in the description and creating a new request.

Laura Rodriguez_8lz6e7

Hi! I am trying to setup an automation rule, when a new request is created and the word "device" is in the description, create a new request and link them. Any advice?

Thanks in advance,

Accepted answers

Juan Carlos Vera

hi @Laura Rodriguez ,

you can do an automation like this one:

Juan Carlos Vera

Yes.

In the Automation, you can use the "IF/else block" , and then use multiple issue field conditions, adding one by one.

All comments

Trudy P Claspill

Hello @Laura Rodriguez

Welcome to the Atlassian community!

Have you tried to create this rule? Can you show us what you have so far and tell us where you are having trouble?

Mikael Sandberg

Hi @Laura Rodriguez,

Welcome to Atlassian Community!

The automation should be fairly easy to create, something like this would do it:

Screenshot 2023-03-20 at 2.43.05 PM.png

Juan Carlos Vera

hi @Laura Rodriguez ,

you can do an automation like this one:

Laura Rodriguez_8lz6e7

Thank you!

Is there a way to use multiple values in the value field condition?

Juan Carlos Vera

Yes.

In the Automation, you can use the "IF/else block" , and then use multiple issue field conditions, adding one by one.

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