Renew JIRA

Question

We have these licenses,

-JIRA 10 Users: Starter License

-JIRA Agile (formerly GreenHopper) for JIRA 10 Users: Starter License

-Crucible 5 Users: Starter License

-FishEye (10 committers, 5 repositories): Starter License

and we would like to renew JIRA to 25 and continue the same for the others,

-JIRA 25 Users: Starter License

-JIRA Agile (formerly GreenHopper) for JIRA 10 Users: Starter License

-Crucible 5 Users: Starter License

-FishEye (10 committers, 5 repositories): Starter License

IS POSSIBLE?

Ruyman Fuentes · Answer

Ok. I understand. Thanks.

Mauro Badii · Answer

Hi Ruyman,

Changing the number of users for JIRA or Confluence will automatically adjust associated add-ons to match. It is not possible to add Jira Users but not Jira Agile users.

In the Overview of Evaluating, Ordering, Managing OnDemand you'll find the note:

* Add-Ons (JIRA Agile, JIRA Capture, JIRA Service Desk, Gliffy, Tempo, Confluence Team Calendars) must be purchased in a user count matching the parent product (JIRA or Confluence).

For info on increasing the license See How do I increase or decrease the number of users on my subscription?