Some custom field values don't show in Jira Cloud Advanced Roadmaps plans

Nina Barley

I have several custom fields, all defined to screens and projects. Some of them are available to display in Jira Plans and a couple are not. I have tried everything I can think of to get these additional custom fields to show up on our roadmap.

When I try to add a custom field to Jira Plans (Roadmap), this is what I see. As you can see, the field called "prioritization score" is not on the list.

This one shows up:

This one doesn't:

Oday Rafeh_2jhprw

Hi @Nina Barley 

In jira cloud advanced roadmaps, not all custom field types are supported for display in plans. If the custom field "prioritization score" is not showing up in your plan, it might be because the field type is not supported.

You can try:

Check the custom field type: go to jira administration > issues > custom fields and locate the "prioritization score" custom field.

Verify the field type and check whether it is one of the supported field types in advanced roadmaps.

Supported field types include:

• text field
• number field
• date picker
• date time picker
• single choice select list
• multi-choice select list
• single version picker
• multi version picker

If the custom field type is not supported, consider changing the field type to one of the supported types or create a new custom field with a supported type that can be used in your plan.

If the custom field type is supported, ensure the field is correctly configured and associated with the desired projects and issue types. Sometimes, configuration issues can cause custom fields not to appear in plans.

Make sure your plan is configured to include the projects and issue sources that use the custom field. Go to the plan configuration settings and verify that the custom field is available for the selected issue sources.