Hi
I have some automation rules for a software project, these rules should change fields upon ticket creation. However, the audit log shows no event other than configuration changes.
The rules are project specific and confirmed within the right project scope.
Rules are triggering normally for other projects.
I suspected a missing Issue Created event, and added this to the transition to status: New, but no luck.

Are there other logs that can tell me why this is or isn't happening?