Can some will help me out my Change Request can i implement the multiple workflows

Question

Hi,

Can some will help me out In Change Request(CR) can i implement the multiple workflows which means in CR i have a Change.

Change Deployment Type: Fast Track

Scheduled/Normal Release

Routine Patch Maintenance

If i select Fast Track then submit the CR then it will follow the Fast Track workflow which i created for Fast Track

If i select Scheduled/Normal Release then submit the CR it will follow the  Scheduled/Normal Release

If i Select Routine Patch Maintenance then submit the CR it will follow the  Routine Patch Maintenance workflow

As per the Change Deployment type workflow need to modify and execute which means i need to create 3 workflows which i need to include in the One workflow.

Is it possible in Jira? if yes please suggest me how to do the same.

Thanks,

Sreenadh_5t0th7 · Answer

Hi @Rilwan Ahmed

Thanks for the quick response,

Do i need to implement the condition step in very first step of Change Request (CR).

Here my requirement is

Once i create the CR there is custom field called Change Request Type which consists of 3 Choices 1.Fast Track 2.Scheduled/Normal Release 3.Routine Patch Maintenance

If i select Fast Track then it will start with that workflow

if i select Scheduled/normal release then it will start with that workflow

if i select Routine patch maintenance then it will start with that workflow.

Thanks,

Rilwan Ahmed · Answer

Hi @Sreenadh ,

One Ticket type can have only one workflow assigned to it. What you can do is, create different transitions for different deployment types and add condition to it.

For example: Open --> In progress. Add Workflow condition Value field as below. This will show for users only when the Change type is "Fast track"