How can I automatically become a watcher on my teams' tickets?

Question

Sometimes I am surprised by something happening to my team's tickets. someone move it, re prioritize it etc. How can I become a watcher to my teams ticket?

Juan Carlos Vera · Answer

Hello @Idan Hod ,

I think that we are talking about two concepts:

1. Become a Watcher of all Tickets.

For this, you have some options... yo can do an Automation that asign you in all creations of a Ticket Team or a Script With ScriptRunner.

2. Notifications of actions in Ticket

These Ones have to be enable in the "Notification Scheme" of the project, in this section you can add "Watchers" to receive alerts of comments, assignes, etc...

Kelly Arrey · Answer

It sounds like you will want to implement several automation rules with different triggers, e.g.:

* when assignee changes to one of your team members
* when ranking of an issue on your board changes
* when someone comments on an issue
* when someone adds a label
* when someone changes a component

Idan Hod · Answer

Thanks @David A

I am looking for something a bit different. Someone changed assignee on a ticket I am not a watcher, or someone changed ranking (put above another ticket) in a board, someone commented, someone added a label or changed component.

I want to be able to become a watcher to anything dynamically assigned to my team.