I cant chenge the page number in Group Picker

Question

Hi everyone,

We have upgraded Jira Service Management version to 5.4.3. In Group Picker, there are too many groups and when someone change the page number or try to go to next page, it's not working.

How can I solve it? Thanks in advance.

Nic Brough -Adaptavist- · Answer

What happened when you tried a couple of letters?

Ideally (just for this test, not generally), could you pick a group name that you would expect to have lots of other groups that start with the same few letters.

Or even just try "s" in the search, and show us what the screen looks like now.

We'd need to see most of what you showed in the question - what is in the "name contains", the "displaying x of y" and how many page numbers are still broken.

If just "s" remains broken while displaying a large number of groups, then try "se"

We're looking for a string that gets us more than one page of results, but fewer than five or six.

Scott A_ Chase · Answer

We have the same problem with Service Management 5.0.  Nic's answer unfortunately is not helpful and does not address the problem correctly.

Serkan Gültepe · Answer

First, I've tried your solution. That was very useless and didn't work obviously. Tought that you get me wrong. Also, you can't tell too many people to put a couple of letters in, and if the result is more then 1 page, put more letters in until it load them all.