I have a user, his role is Service Desk Team but I would like to restrict his access to view and list tickets by Request Type.
Is there anyway that we can configure on such request ? If yes, how to configure that ?
Thank you
Hi @Jacky Chin welcome to the Atlassian Community!
I you want to restrict view to specific issues, then issue security is your answer.
Please see documentation article Configuring issue-level security for more info.
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