Bug: Jira issue type Workflow Updates is affecting other issue types that it shouldn't be

Question

I'm following instructions for creating seperate workflows for different issue types as per your own guidance, yet when I create a "To Do" Status for story issue types, it overwrites my "Requested" status for "Story" issue types, and vice versa. Why are these coupled when I'm trying to only edit a workflow for a specific issue type?

Rilwan Ahmed · Answer

Hi @peter ,

Check if your system already has the required statutes in https://<baseURL>/secure/admin/ViewStatuses.jspa and create any new status if required.

2. Go to Admin settings --> Issues --> Workflows 
Search for required Workflow and see how many projects it is mapped in "Included in Project(s)" column

Kristopher Perez · Answer

I’m not 100% sure what happened, but I do have a good guess. One thing you want to be careful with is that Statuses are shared objects. What does this mean?

Lets say you have Workflow A:

* To Do
* In Progress
* Done

and Workflow B

* To Do
* In Review
* In Progress
* On Hold
* Done

Now, if you edit Workflow B, and specifically edit the name of the existing status “To Do”from To Do to Backlog, what you have done is affected a Global Object. Every Status is shared in a common area, so a change to the shared object changes every workflow that uses that shared object.

Instead, what you should be doing is adding a New Status and removing the old Status from a workflow. When you choose a Nee Status, it will provide you a list of all the shared Statuses, and if the one you are looking for doesn’t exist, it will offer you the option to create a brand new Status.

Hope this helps

Kris