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I previously hid my Epic Panel and now I cant unhide it

Melissa Moore_jkiqn5

Jira Team-Managed Site Backlog View

I previously hid my Epic Panel and now I cant unhide it

enabling the version-panel works

enabling the Epic panel from drop down marks as "enabled" but UI wont display the panel

shift refresh loads the panel and immediately hides it

I have cleared my cache/cookies/history

Please help

PS: the ONLY options i have from "..." = custom filters

Accepted answers

Melissa Moore_jkiqn5

Determined this was NOT an issue solely occurring in my instance of Jira. it has since resolved. Unsure what happened

All comments

Alex Koxaras -Relational-

Hi @Melissa Moore and welcome to the community,

Have you try this?

epic panel.png

Alex Koxaras -Relational-

Try from another browser please.

Melissa Moore_jkiqn5

yes. i have toggled epic panel from the epic drop down in the same way i toggled version panel from the version drop down. toggling version reveals the panel, toggling epic does nothing

attempted in chrome and safari (on a mac)

the panel was showing previously - i hid it to enable more real estate for editing task details and now can't get it to come back

Screen Shot 2023-03-13 at 1.22.13 PM.png Screen Shot 2023-03-13 at 1.20.15 PM.png

Alex Koxaras -Relational-

Since you are on a paid plan, and because what you are experience is not an expected behaviour I would suggest that you open a request on Atlassian support directly. However I would suggest again that you have excluded certain possibilities for your problem:

Search if other users are experiencing the same issue
- If yes, which browsers and OS are they using?
Try another computer
Try another internet connection

Especially the later, if it's using firewall it could cause some errors and incorrect behaviour.

Melissa Moore_jkiqn5

Determined this was NOT an issue solely occurring in my instance of Jira. it has since resolved. Unsure what happened

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