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Tempo "Grace Hours" and "Date from" and "Date to" - please explain

William Judd_jrpwa2

Tempo Grace Period dialog has "Grace Hours" and also start and end dates. How do these work, exactly?

At what time do the grace hours start? As of the configured closing time of the period? Or as of the "Date from" value set in this dialog? Or are the hours configured here ignored when the dates are populated? Or do the dates refer to time periods for the timesheets and the Grace Hours are separate?

Example: Joe Smith asked me today (3/13/2023) to give him more time to enter his hours worked for the week ending 3/4/2023. That timesheet normally closed on 3/8/2023. If I configure a grace period for Joe and enter some numerical value in the Grace Hours field, when does that extension begin and end? If I enter 2 hours, does it mean he now has two hours to complete his entries? Or do I need to enter a value that extends the time from when the timecard was closed (5 days x 24 hours + some more hours)?

Thanks!

Accepted answers

Susanne Götz _Tempo_

Hi @William Judd

The time you enter into the "Grace Hours" fields is the time the user has now to make the required changes. Once this time has elapsed, the Timesheet will be closed again (see also Granting a Grace Period to Team Members

Please note that for grace periods to work, the Timesheet must be in an open status in teh Approval process (not in "Waiting for Approval" or "Approved" status) adn the period needs to be open in the Tempo, Period Management (see Closing and opening timesheet periods manually .

Best regards,
Susanne Götz
Tempo team

All comments

Dave Mathijs

Hi @William Judd

If your Tempo administrator has configured the Scheduler to automatically close periods for logging time, you can grant a grace period to a team member who needs additional time to complete or edit their timesheet after the period has closed. The grace period can be granted only to a user whose timesheet is open.

The number of hours entered for the grace period is the amount of time in which the user can add or edit their worklogs following the end period.

William Judd_jrpwa2

Dave - thanks for trying - question is: when does the grace period start?

Susanne Götz _Tempo_

Hi @William Judd

William Judd_jrpwa2

Thanks, Susanne. The information that's missing from the documentation (at least, I couldn't find it anywhere), is the specification about the start time of the grace period. I have read everything available, so I already understand the rest of the configuration details and constraints.

Your statement hints at an answer, "is the time the user has now" - meaning, starting from when I click Save on the Grace Period dialog. Is that the specification? Grace Period 'timer' starts when I click Save?