None of the videos are viewable for the course Jira Fundamentals: https://university.atlassian.com/student/collection/850385/path/1083901 How to reproduce: * Go to the link above * Scroll down till you see a "Get Started" button * Click on it. You will be led to a new page * Click on the "Launch" button. A new tab will open * The new tab will be completely blank. You can not do anything now.

nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

university.atlassian.com is completely blank for Jira Fundamentals course videos

Daniyal A_ Syed

None of the videos are viewable for the course Jira Fundamentals:

https://university.atlassian.com/student/collection/850385/path/1083901

How to reproduce:

Go to the link above
Scroll down till you see a "Get Started" button
Click on it. You will be led to a new page
Click on the "Launch" button. A new tab will open
The new tab will be completely blank. You can not do anything now.

Accepted answers

suren_s02n0k

Hi Daniyal,

Welcome to Atlassian community

Try to use some other browser(Microsoft edge, firefox) Sometimes this issue will occur on Chrome.

All comments

Pavel Junek

Hi @Daniyal A_ Syed,

Welcome to Atlassian community

Unfortunately, I don't see the same problem as you - everything works fine for me and the course is running. You can't close the previous tab.

It is possible that you have a problem with your web browser (I use Google Chrome) or you are behind a VPN where some content may be blocked.

Pavel

suren_s02n0k

Hi Daniyal,

Welcome to Atlassian community

Try to use some other browser(Microsoft edge, firefox) Sometimes this issue will occur on Chrome.

Daniyal A_ Syed

Thank you for replying.

After your reply, I tried opening the link in Microsoft Edge as well as the Chrome window connected to my personal Gmail account. And it worked on both of them!

There may be some issue in the Chrome window connected to my company's account.

Daniyal A_ Syed

Thank you for replying.

After @Pavel Junek 's reply, I tried opening the link in Microsoft Edge as well as the Chrome window connected to my personal Gmail account. And it worked on both of them!

There may be some issue in the Chrome window connected to my company's account.

Rahul R_cfo7jj

Hi,

I am facing the same issue, I tried Safari and Chrome. Multiple logouts and logins. Still, it throws a blank page. Not able to go through the fundamentals course. Can someone help me out?

Screenshot 2023-03-28 at 9.12.29 PM.png

Daniyal A_ Syed

Try Microsoft Edge.

Also, it worked on my Chrome when I opened the browser that's connected to my personal Gmail account rather than my company email account.

Unsure why it worked, but try this approach as well.

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