Reporter get the email notification even internal note is updated in ticket
Hi @Karthik Munuswamy ,
welcome to the atlassian community!
Please take a look to project notification scheme. Probably, reporter get notification on Issue Update event.
Fabio
Hi @Karthik Munuswamy and welcome to the community,
Apart from what @Fabio Racobaldo _Catworkx_ mentioned, which would most likely be the no1 reason the receive a notification, check as well Jira Automation for a rule that could send an email, or for a post function within the workflow.
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