an task?
not Asana, any other software or anything?
I am sorry, I am new to Jira.
Welcome to the Atlassian Community!
Generally, things will use the REST API to create Jira issues such as tasks. There's a lot of software that can do this, once given some connection settings, and a lot of them are for doing different things, so they trigger the creation in different ways.
I think we need to know what you would like to be doing in the software your people are currently using?
I know emails can trigger Jira Service Management to create tasks.
If I do not have "Jira Service Management", and user is not licensed Jira user, can the user send email or do anything to trigger Jira?
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