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Jira custom Field not visible

Swaroop Kumar

Hi Team,

I created a custom field and named it "Priority" so that I can add it in the request forms. However, when I try to find this custom field under fields-->Custom fields, then it doesn't show up.

Note: This field still shows up when creating a new request form. Strange!

Accepted answers

Suzi Firth

Hi @Swaroop Kumar

Are you saying you can't see your custom field in the view/edit screen of your issue, or you can't see it under Settings/Issues/CustomFields?

All comments

Sushant Verma

Hi @Swaroop Kumar

Please verify your context settings under Jira Administration > Issues > Custom Fields > Configure (for the problematic custom field). A field is not appearing is due to its Field Configuration settings. A field can be set to Hidden or Visible. Ensure it's not set to hidden .

Regards,
Sushant Verma

Suzi Firth

Hi @Swaroop Kumar

Are you saying you can't see your custom field in the view/edit screen of your issue, or you can't see it under Settings/Issues/CustomFields?

Swaroop Kumar

Hi @Sushant Verma

I could see this under Field Configuration and it is associated with thr Project screens that I use. Also, It is set to be "Visible".

However, when I go to Custom Fields and look up for Priority nothing shows up.

Swaroop Kumar

Hi @Suzi Firth

I can't see this field under Settings/Issues/CustomFields. It does appear when I create a request form, but If I specifically want to edit this Custom Field, it doesn't show up under Custom Fields

Suzi Firth

Hi @Swaroop Kumar

The priority field is a default field in Jira for everyone, just like reporter, assignee is.

If you have indeed created a custom priority field, then under Field Configurations against your scheme you would see TWO priority fields, but under custom fields you would only see one priority.

For myself, we just use the built in Priority field. So it doesn't show under custom fields, but it does show in my field configuration scheme.

Kind regards,

Suzi

Sushant Verma

@Swaroop Kumar As Suzi said, The priority field is a default field in Jira for everyone. Please follow the steps suggested by Suzi.

Regards,
Sushant Verma

Swaroop Kumar

Makes sense! Thanks @Suzi Firth

Ben Krichko

I have this same issue. Any update?

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